garment alerts

manufacturers do not always get it right

Our industry lists Garment Alerts, for consumers, manufacturers, designers and dry-cleaners alike to notify everyone of any issues and concerns arising in particular garments when cleaning. Be aware of any cleaning issues before purchasing your garment. Here we list garment alerts issued by the Dry Cleaning Institute Australia.

DIA – Dry-Cleaning Insitute Australia

2023

Description of issue:
This week we are providing a technical bulletin to members in the form of DLI report that was done last year on a Herve Leger dress.
 
The DIA helped a member who had cleaned the dress as per the care label but the silver finish on the dress came off.  Below is the DLI analysis in full.

See full report here (.pdf)
 

2022

Description of issue:
This is a garment alert about a white Scanlon and Theodore dress that was cleaned by a dry-cleaner in Sydney.  The manufacturer stated it was the drycleaners fault but a DLI report cleared the dry-cleaner.

See full report here (.pdf)
 
Description of issue:
Thank you to Geoff Meerwald from Simply Magic Drycleaners in Perth for sending us the details of an issue that he had with a Karen Millen black jacket.  The polyurethane on the shoulders started to peel after being cleaned.

See full report here (.pdf)
 
Description of issue:
This white, polyester deb dress with flocking was cleaned by an experienced dry-cleaner.
The label on the dress said Dry Clean Only which did not conform to AS/NZL Care Labelling Legislation as there were no symbols and no prohibitive instructions. After being cleaned the flocking on the dress fell off.

See full report here (.pdf)
 
Description of issue:
Back in January, a dry cleaner in Canberra cleaned a black puffer jacket according to the care label and after cleaning the outside fabric of the jacket started showing signs of peeling around the cuffs and along some seams.
See full report here (.pdf)
 
Description of issue:
A more of an educational Garment Alert this week on yarn slippage and how to identify it and what causes it.
Yard Slippage of the same design
See full report here (.pdf)
 
Description of issue:
The DIA has been alerted to a problem with elastane breakage in a suit design from Saba by a dry-cleaner in regional New South Wales in December 2021 and a dry-cleaner in Perth this month.
 
This garment alert will be uploaded to the DIA website under Problem Garments. Two Saba suits of the same design
See full report here (.pdf)
Description of issue:
This jacket was cleaned recently by a DIA member, and it is a good example of a relatively common problem – separation of the fabrics and separation of the coating on the jacket designed to give protection against wind and rain. Jacket separation issue. May 2022
See full report here (.pdf)
DCCAS
Garment alerts from the Dry Cleaning Complaints and Arbitration Services:

‘Anise’ Polyester Top. See full report here (.pdf)
‘Harry Who’ Dress. See full report here (.pdf)
‘Hugo Boss’ Wool Suit. See full report here 
DLI
Garment alerts from the Dry Cleaning and Laundry Insitute:

‘Liquid’ Ladies Coat. See full report here (.pdf)
‘Ed Hardy’ Knit Hoodie. See full report here (.pdf)
‘Burberry’ Ladies Coat. See full report here (.pdf)
‘Phillip Lim’ Cocktail Dress. See full report here (.pdf)
‘Nautica’ Men’s Jacket. See full report here (.pdf)
‘Silkland’ Ladies Jacket. See full report here (.pdf)
‘Sky’ Dress. See full report here (.pdf) ‘Carol Little’ Jacket. See full report here (.pdf)
‘Bobby Chan’ Shirt. See full report here (.pdf)
‘Carol Cohen by Sanyo’ Coat. See full report here (.pdf)
‘Adrianna Papell’ Dress. See full report here (.pdf)